Please be advised Three have postponed the below maintenance.
As soon as we get any further information we will update you.
Kind regards
Fonix Operations Team
Posted Jul 07, 2020 - 08:35 BST
Scheduled
Dear Partner
Please be advised we have received the following notification from Three regarding planned maintenance on the below date and time.
An essential maintenance will take place on 06/07/2020 23:00 (BST) until 08/07/2020 20:00 (BST). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Any systems that interact with our billing platform will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 06/07/2020 23:50 (BST) until 07/07/2020 07:30 (BST). Texts from Three customers will not be sent.”
Please can you make note of the above and inform your merchants of this next billing outage and plan your services accordingly.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jul 01, 2020 - 17:05 BST
This scheduled maintenance affected: Premium SMS Gateway, Direct Billing, Voice Shortcodes and Mobile Operator Connections (Three-UK).