Planned Maintenance: Three Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have confirmed the below maintenance has been completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Feb 25, 2020 - 08:51 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on their direct billing platform on the below date and time.

This is to inform you that essential maintenance is planned for the below date and time.

Disruption to 3API application, used for direct carrier billing services is expected between 00:00 AM (GMT) 25th February 2020 until 05:50 AM (GMT) 25th February, 2020.

The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Feb 14, 2020 - 10:16 GMT
This scheduled maintenance affected: Direct Billing.