Three Emergency Maintenance: Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Three have confirmed the below maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Aug 08, 2018 - 11:23 BST
Scheduled
Dear Customer

Please be advised we have received the below notification from Three regarding an emergency maintenance on the above date and time.

An essential maintenance will take place from 21:00 (BST) on 7th August until 07:30 (BST) on 8th August, 2018. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Any systems that interact with our billing platform will be affected

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 22:00 (BST) on 7th August until 02:00 (BST) on 8th August, 2018. Texts from Three customers will not be sent.”

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Aug 07, 2018 - 17:24 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).