O2 Planned Premium SMS Outages
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Oct 03, 2016 - 06:01 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 02, 2016 - 22:00 BST
Scheduled
Dear Customer

Please see below a communication we have received from O2 regarding 2 planned Premium SMS outages, with the first taking place on the above date and time.

The work is taking place in two stages.

Stage 1 will take place overnight between 22:00 on Sunday 02nd October and 06:00 on Monday 03rd October.

Stage 2 will take place overnight between 22:00 on Sunday 09th October and 06:00 on Monday 10th October.

Each stage will have a change window of 22:00 Sunday night to 06:00 on Monday morning and within that window the expected downtime is 2-3 hours beginning at 22:00.

During the 2-3 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected and you would need to re-submit once the work is completed.

Please accept our apologies for any inconvenience this may cause.

Please do not hesitate to contact us if you have any questions.

Kind regard

Fonix Operations Team
Posted Sep 23, 2016 - 09:29 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK) and Premium SMS Gateway.