Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2016 - 01:00 GMT
Scheduled
Dear Customer
Please be advised we have received the below communication from Three regarding planned maintenance on the above date and time.
As you are aware, Three have a need to carry out regular billing maintenance where the billing systems may be down for a period of time during the month.
The next maintenance outage will take place on 6th December 2016 from 01:00 until 6th December 2016 at 07:30. This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
This outage will be similar to the previous outages and any systems that interact with our billing system will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 6th December 2016 from 01:00 until 6th December 2016 at 07:30. Texts from Three customers will not be sent.”
Please do not hesitate to contact is of you have any questions.
Kind regards
Fonix Operations Team
Posted Dec 01, 2016 - 15:33 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).