Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Feb 03, 2020 - 12:06 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance on their direct billing platform on the below date and time.

Maintenance Details:

Due to planned system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway. Please note, the expected outage is from 02/02 21:00 until 03/02 02:40. In the event a roll back of the change, partners will experience an outage up to 07:30.

Brand Impacted: EE

Maintenance Start Date/Time: 02/02/2020 21:00

Maintenance End Date/Time: 03/02/2020 07:45

Service Impact:

Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 27, 2020 - 16:54 GMT
This scheduled maintenance affected: Direct Billing.