Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time.
*** This is to inform you that maintenance has been scheduled and will be performed between 22:00 (BST) 09th November until 07:00 (BST) 10th November, 2020.***
Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (BST) 10th November till 04:00 (BST) 10th November, 2020.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Oct 08, 2020 - 14:57 BST
This scheduled maintenance affected: Direct Billing.