Planned Maintenance: fpay Update

Scheduled Maintenance Report for Fonix Services

Completed

The scheduled maintenance has been completed.

Posted Sep 04, 2017 - 14:13 BST

Scheduled

Dear Customer

Please be advised we will be undertaking planned maintenance on our fpay platform on the above date and time.

The maintenance will involve additional functionality to block at a platform level, any subscription re-bill attempts if the user has not been successfully billed for 90 days.

This is being implemented as a compliance measure based on the MNO's recycling mobile numbers at 90 days.

There is no anticipated impact to service during the maintenance window.

Kind regards

Fonix Operations Team

Posted Aug 10, 2017 - 12:00 BST

This scheduled maintenance affected: Direct Billing.