Three Emergency Maintenance Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three completed the planned maintenance successfully.

Kind regards

Fonix Operations Team
Posted Sep 12, 2017 - 09:18 BST
Scheduled
Dear Customer

Please be advised we have received the below communication from Three regarding an emergency maintenance outage on the above date and time.

An emergency maintenance outage will take place on 12th September, 2017 from 00:30 (BST) until 04:00 (BST). Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

This outage will be similar to the previous outages and any systems that interact with our billing system will be affected.

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 01:00 (BST) until 03:30 (BST) on 12th September, 2017. Texts from Three customers will not be sent.”

Kind regards

Fonix Operations Team
Posted Sep 08, 2017 - 16:02 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).