Three Planned Maintenance
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have completed their planned maintenance.

Kind regards

Fonix Operations Team
Posted Aug 15, 2017 - 06:30 BST
Scheduled
Dear Customer

Please be advised we have received the below notification from Three regarding planned maintenance on their billing platforms on the above date and time.

As you are aware, Three have a need to carry out regular billing maintenance where the billing systems may be down for a period of time during the month.

The next maintenance outage will take place on 14th August from 21:30 (BST) until 15th August 2017 at 11:00 (BST). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

This outage will be similar to the previous outages and any systems that interact with our billing system will be affected.

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 21:35 on 14th August until 06:35 (BST) on 15th August 2017. Texts from Three customers will not be sent.”

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Aug 10, 2017 - 17:12 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).