Planned Maintenance: O2 Premium SMS Outage Stage 2
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted May 28, 2020 - 08:42 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance on the below date and time.

"This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform.

The work was originally planned during April but had to be postponed. We now have revised dates as below and the work will take place in two stages;

Stage 1 - overnight between 22:30 on Monday 4th May and 06:00 on Tuesday 5th May. Service outage of 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs.

Stage 2 - overnight between 22:30 on Tuesday 26th May and 06:00 on Wednesday 27th May. Service outage of 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs.

During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected.

Please accept our apologies for any inconvenience this may cause.

Note: this does not impact standard peer to peer or bulk / A2P SMS and affects M/t PSMS only."

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Apr 28, 2020 - 16:21 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK) and Premium SMS Gateway.