Planned Maintenance: Vodafone Direct Billing Outage
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 19, 2021 - 10:17 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from Vodafone regarding a planned outage impacting their Direct Billing platform on the below date and time.

Please be informed that as a part of Vodafone Group Data Centre migration project, there is a planned outage on the below date and time.

This activity will be implemented on a country-by-country basis with the switchover of the VF-UK environment planned for 19th Jan 2021

During the standard maintenance window (01:00-05:00) on the day of the switchover, Charge to Bill services will be in-accessible during the migration period.

Please note , during the database move, this will require a total outage. The actual downtime experienced within this window will be dependent upon size of the database to be migrated.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 15, 2021 - 11:08 GMT
This scheduled maintenance affected: Direct Billing.