Planned Maintenance: Virgin Premium SMS Outage

Scheduled Maintenance Report for Fonix Services

Completed

Dear Customer

Please be advised Virgin have confirmed the below planned maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Oct 12, 2020 - 08:13 BST

Scheduled

Dear Customer

Please be advised we have received the following notification from Virgin regarding a planned outage impacting Premium SMS on the below date and time.

This email is to notify you that there is planned maintenance @21:00 on 11/10 to 7:30 on 12/10 UK time

There will be an outage impacting payment providers and aggregators during the deployment between 02:30 – 06:30 on 12/10

Date\Time:

Change window: 21:00 on 11/10 to 7:30 on 12/10 UK time

Outage window: 02:30 – 06:30 on 12/10 UK time

Impact:

- Outage to payment providers and aggregators between 02:30 to 06:30 on 12/10 UK time

- Services will be unavailable during the outage window.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Oct 06, 2020 - 10:29 BST

This scheduled maintenance affected: Premium SMS Gateway and Mobile Operator Connections (Virgin Mobile UK).