Planned Maintenance: fpay Update
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance was completed successfully.

There was no interruption to service during the maintenance window.

Kind regards

Fonix Operations Team
Posted Oct 31, 2019 - 09:53 GMT
Update
Dear Customer

Please be advised the below planned maintenance has been postponed.

The maintenance will now take place on 30th October.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Oct 23, 2019 - 16:25 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Oct 23, 2019 - 12:39 BST
Scheduled
Dear Customer

Please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.

The maintenance will include the release of the below compliance features as recently mandated by the PSA and Vodafone:

1) Implementation of a receipt message after every successfully billed transaction
2) Amendment to expire the pin after a 15 minute window
3) Implementation of Empello Fraudstop for single purchase services
4) Implementation of purge rules for permanently barred subscribers on the Vodafone network

There is no anticipated impact to service during the maintenance window.

Kind regards

Fonix Operations Team
Posted Oct 14, 2019 - 13:03 BST
This scheduled maintenance affected: Direct Billing.