Please be advised Three have notified us that the below planned maintenance will be extended until 4.30am, not the previously communicated 3am.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 23:30 (BST) on 9th April until 03:15 (BST) on 10th April 2017. Texts from Three customers will not be sent.”
Kind regards
Fonix Operations Team
Posted Apr 07, 2017 - 16:25 BST
Scheduled
Dear Customer,
Please find below a communication received from Three regarding planned maintenance on the above date and time:
As you are aware, Three have a need to carry out regular billing maintenance where the billing systems may be down for a period of time during the month. The next maintenance outage will take place on 9th April 2017 from 23:30 (BST) until 10th April 2017 at 03:00 (BST).
Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible. This outage will be similar to the previous outages and any systems that interact with our billing system will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 23:30 (BST) on 9th April until 02:30 (BST) on 10th April 2017. Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards,
Fonix Operations Team
Posted Mar 28, 2017 - 12:48 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).