Fonix Planned Maintenace: Direct Billing Platform (fpay)
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below maintenance has been completed successfully.

Just to reiterate the maintenance undertaken was to upgrade the look and feel of our client dashboard and to deploy new functionality as detailed below.

- Re-designed reporting dashboard
- Subscription reporting metrics for customer care and analysis
- New service creation template
- Colour coding to show service status within the dashboard
- Dynamic tags display to highlight service changes
- Service customisation within the dashboard
- Preview service functionality to allow service design review
- URL generation for custom pricing for service testing
- Customisation on the competition flow
- Updated documentation link available within the dashboard

Please let us know if you have any questions or feedback

Kind regards

Fonix Operations Team
Posted Nov 01, 2016 - 16:59 GMT
Update
Dear Customer

Please be advised we have rescheduled the below release and it will now take place on the above date and time.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Oct 17, 2016 - 17:07 BST
Update
Dear Customer

Please be advised the below scheduled maintenance has been postponed.

The maintenance will now take place on 18th October.

Kind regards

Fonix Operations Team
Posted Oct 10, 2016 - 15:42 BST
Scheduled
Dear Customer

Please be advised we will be undertaking planned maintenance on our direct billing platform (fpay) on the above date and time.

This maintenance will be to upgrade the look and feel of our client dashboard and to deploy new functionality as detailed below.

- Re-designed reporting dashboard
- Subscription reporting metrics for customer care and analysis
- New service creation template
- Colour coding to show service status within the dashboard
- Dynamic tags display to highlight service changes
- Service customisation within the dashboard
- Preview service functionality to allow service design review
- URL generation for custom pricing for service testing
- Customisation on the competition flow
- Updated documentation link available within the dashboard

There is no anticipated impact to service during the maintenance window.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Oct 04, 2016 - 17:26 BST
This scheduled maintenance affected: Direct Billing.