Please be advised O2 have confirmed the below maintenance was completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 25, 2018 - 10:48 GMT
Scheduled
Dear Customer
Please be advised we have received the below notification from O2 regarding a planned outage on the above date and time.
What are we doing?
We’re making some changes to the Charge to Mobile platform, to support some essential database changes. An outage is required for 1h and 18 mins max. During this time, all Debits, Credit and Refund requests will not be possible.
When will this happen?
The change is currently scheduled for the 23rd January
• Start time : 21:00 23/01/2018
• End Time : 05:00 24/01/2018
• Outage: 22:00 to 23:18
How will this impact you?
There will be no Charge to Mobile services available during this time. Please ensure that all Subscription requests are sent before or after the outage and customers are informed appropriately. If the changes need to be rolled back, a further outage of 1h 30 mins will occur.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 18, 2018 - 10:05 GMT
This scheduled maintenance affected: Direct Billing.