Please be advised we have received a notification from Three stating that the planned maintenance detailed below has been postponed.
A further communication will be sent when a new date has been planned.
Kind regards
Fonix Operations Team
Posted Jan 15, 2018 - 16:26 GMT
Scheduled
Dear Customer
Please be advised we have received the below notification from Three regarding planned maintenance on the above date and time.
This is to inform you that the maintenance initially planned on 11th December 2017 at 22:00 until 12th December 2017 06:00, has been rescheduled and will be performed between 22:00 on the 16th January 2018 and 06:00 on the 17th January 2018.
This is to inform you that firewall migration is planned for the above date and time. This is expected to cause a short duration interruption to your service.
Intermittent disruption to 3API services is expected between 00:00 (UTC) and 02:00 (UTC) 17th January 2018.
The above date and time may change, if it does we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Kind regards
Fonix Operations Team
Posted Jan 12, 2018 - 12:27 GMT
This scheduled maintenance affected: Direct Billing.