Planned Maintenance: Three Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have postponed the below planned maintenance.

We will update you as soon as we have a revised date and time.

Kind regards

Fonix Operations Team
Posted Feb 17, 2020 - 10:49 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time.

This is to inform you that essential maintenance is planned for the above date and time.

Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (GMT) 18th February and 01:00 (GMT) 18th February, 2020.

The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Feb 10, 2020 - 08:57 GMT
This scheduled maintenance affected: Direct Billing.