Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 22, 2016 - 19:00 BST
Scheduled
Dear Customer
Please be advised we have received the below communication from Three regarding maintenance on the above date and time.
This is to inform you that the maintenance initially planned on 27th August 15:00 (UTC+1) until 15:00 (UTC+1) 28th August has been rescheduled and will be performed between 19:00 (UTC+1), 21st October and 19:00(UTC+1), 23rd October 2016.
Please note the anticipated outage time within the maintenance window is 20:00 on 22nd October until 12:00 on 23rd October.
This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
This outage will be similar to the previous outages and any systems that interact with our billing system will be affected (please see attached communication which lists affected platforms). If you have any questions, please contact Service Desk. We will answer as many of your questions as we can and will raise anything internally if necessary.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 20:00 (UTC+1) on 22nd October until 12:00 (UTC+1) 23rd October 2016. Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Oct 11, 2016 - 13:20 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).