O2 Planned Maintenance: Billing Outage Stage 2
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised O2 have confirmed the below planned maintenance was completed successfully.

Kind regards

Fonix Operations Team
Posted Sep 20, 2017 - 12:18 BST
Update
Dear Customer

Please be advised we have received confirmation from O2 that the scheduled billing outage for this evening is going ahead as planned, as per the previous communication.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 19, 2017 - 13:51 BST
Scheduled
Dear Customer

Please be advised we have received the below communication from O2 regarding the planned billing outages:

This e-mail is being sent to notify you of some changes in dates from those detailed in the original e-mail notification that was sent on 23rd August

The work that was scheduled for last weekend did not take place due to a server issue and has therefore been re-scheduled.

Please note that only stage 1 is confirmed as approved. We will notify you once stages 2 & 3 are confirmed as approved but these are the dates scheduled.

The new dates/times are as follows:-

Stage 1 will take place overnight between 22:00 on Wednesday 13th September and 06:00 on Thursday 14th September. Service outage will start at 23:30hrs with an expected period of 2 hours downtime.

Stage 2 will take place overnight between 20:00 on Tuesday 19th September and 06:00 on Wednesday 20th September. Service outage will start at 23:30hrs with an expected period of 1.5 hours downtime.

Stage 3 will take place overnight between 23:00 on Tuesday 17th October and 06:00 on Wednesday 18th October. Service outage will start at 23:30hrs with an expected period of 2 hours downtime.

Please accept our apologies for any inconvenience caused.

Kind regards

Fonix Operations Team
Posted Sep 08, 2017 - 11:42 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK).