Please be advised the below planned maintenance was completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 19, 2021 - 10:18 GMT
Scheduled
Dear Customer
Please be advised we have received the following notification from O2 regarding planned maintenance on their Premium SMS platform on the below date and time.
This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.
The work will take place overnight between 18/01/2021 22:30 - 19/01/2021 06:00 (times in BST). Service outage of up to 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs. The specific time of when this will occur is not known.
During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected and you would need to re-submit once the work is completed.
Please accept our apologies for any inconvenience this may cause.
Note: this does not impact standard peer to peer or bulk / A2P SMS and affects M/t Premium SMS only.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 12, 2021 - 09:13 GMT
This scheduled maintenance affected: Premium SMS Gateway.