Please see below a communication we have received from O2 regarding changes to their code of practice. Please review this and make any necessary changes to your services to ensure they adhere to the below mandate.
Following a review of services running on the O2 network and complaints received by consumers we inform you that O2 are issuing an update to the Payforit mandate released in 2012.
The updated mandate reads as follows:
The Payforit scheme must be used where a service and/or content, is discovered, delivered and/or consumed through an O2 network or Wifi connected device, charging the user the cost of their content to their O2 mobile phone bill or decrementing from their O2 pre-pay account unless given written approval for an exemption by O2.
The PFI mandate will be enforced from 1st November. From this date any services found to not be complying with the mandate through WMC monitoring will then be subject to O2s compliance review process including the issue of a red card to suspend immediately should this be required. These services will then need to move to the PFI scheme as instructed through the mandate.
O2 reserves the right to modify the mandate as deemed appropriate.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Sep 27, 2016 - 10:04 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK).