Please be advised the planned maintenance detailed below has been postponed.
As soon as we receive a revised date we will update you.
Kind regards
Fonix Operations Team
Posted Aug 16, 2018 - 16:49 BST
Update
Dear Customer
Please be advised we have received the below notification from Three regarding an amendment to the outage timings.
This is to inform you that the maintenance window has now been extended and the emergency work will take place between 22:00 (BST) on 16th August and 06:30 (BST) on 17th August, 2018.
The service impact window has also been extended and disruption to the services below is expected between 22:15 (BST) on 16th August and 06:20 (BST) on 17th August, 2018.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 22:15 (BST) on 16th August until 06:20 (BST) on 17th August, 2018. Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Aug 15, 2018 - 15:14 BST
Scheduled
Dear Customer
Please be advised we have received the below communication from Three regarding planned maintenance on the above date and time.
This is to inform you that emergency maintenance is planned for the above date and time. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible. .
Any systems that interact with our billing platform will be affected
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 22:15 (BST) on 16th August until 05:00 (BST) on 17th August, 2018. Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Aug 14, 2018 - 14:21 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).