Planned Maintenance: EE Platform Migration
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Dec 01, 2017 - 14:20 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2017 - 10:01 GMT
Scheduled
Dear Customer

Please be advised we have received notification that we need to migrate to the new EE API platform for all direct billing and Payforit services.

The migration will take place from 1st December and we will liaise directly with individual clients to ensure the process is as seamless as possible.

We will send updated documentation as soon as possible as there is a major change in that EE will no longer provide the MSISDN to any third party via header enrichment.

EE will now provide an AMSR (Anonymised Mobile Subscription Reference) process, which will feed back a hashed MSISDN reference in the API response. This will be done for both the Charging and Send SMS APIs.

In terms of customer care, please ensure you have a login to the Fonix reporting and customer care section as you will only receive the AMSR and need to look this up within our customer care interface in order to retrieve the relevant care information for queries.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Nov 14, 2017 - 16:48 GMT
This scheduled maintenance affected: Direct Billing.