Planned Maintenance: Three Direct Billing Platform
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the planned maintenance on Three has been postponed.

They will advise a new date as soon as possible.

Kind regards

Fonix Operations Team
Posted Jun 02, 2017 - 00:08 BST
Update
Dear Customer

Please be advised Three have rescheduled the below maintenance and it will now take place on 2nd June between 01:00 and 06:00

The maintenance will impact direct billing services and operator lookup services on the Three network.

This is expected to cause a short duration interruption to 3API services between 01:15 (BST) and 03:00 (BST) 26th May, 2017.

Please do not hesitate to contact us if you have any questions

Kind regards

Fonix Operations Team
Posted May 25, 2017 - 12:24 BST
Scheduled
Dear Customer

Please be advised we have received the below notification from Three regarding planned maintenance on the above date and time.

The maintenance will impact direct billing services and operator lookup services on the Three network.

This is to inform you that essential maintenance is planned for the above date and time. This is expected to cause a short duration interruption to 3API services between 01:15 (BST) and 03:00 (BST) 26th May, 2017.

The above date and time may change, if it does we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted May 18, 2017 - 15:18 BST
This scheduled maintenance affected: Direct Billing.