Please be advised we have received the following notification from Three regarding an emergency billing outage on the below date and time.
This is to inform you that the essential maintenance has been planned for the above date and time.
An essential maintenance will take place on 21/10/2020 20:00 (BST) until 21/10/2020 22:00 (BST).
Any systems that interact with our billing platform will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 21/10/2020 20:00 (BST) until 21/10/2020 22:00 (BST). Texts from Three customers will not be sent.”
Please can you make note of the above and inform your merchants of this next billing outage and plan your services accordingly.
Kind regards
Fonix Operations Team
Posted Oct 21, 2020 - 19:20 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).