Planned Maintenance: O2 Premium SMS Outage Stage 2 of 2
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Apr 07, 2020 - 09:59 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance on their Premium SMS platform on the below date and time.

This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform. The work will take place in two stages;

Stage 1 - overnight between 22:30 on Monday 6th April and 06:00 on Wednesday 7th April. Service outage of 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs.

Stage 2 - overnight between 22:30 on Wednesday 22nd April and 06:00 on Thursday 23rd April. Service outage of 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs.

During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected and you would need to re-submit once the work is completed.

Please accept our apologies for any inconvenience this may cause.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Mar 13, 2020 - 16:13 GMT
This scheduled maintenance affected: Mobile Operator Connections (O2-UK) and Premium SMS Gateway.