Please be advised Three have confirmed the below maintenance has been completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted May 27, 2020 - 09:03 BST
Scheduled
Dear Customer
Please be advised we have received the following communication from Three regarding planned maintenance on their Direct Billing platform on the below date and time.
***This is to inform you that the maintenance initially planned on 17th February 22:00 (GMT) until 18 February 06:00 (GMT) has been rescheduled and will be performed between 22:00 (BST), 26th May until 06:00 (BST), 27th May***
Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (BST) 27th May until 01:00 (BST) 27th May, 2020.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted May 20, 2020 - 14:57 BST
This scheduled maintenance affected: Direct Billing.