Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 16, 2016 - 23:31 BST
Scheduled
Dear Customer
Please see below a communication we have received from O2 regarding planned maintenance on their billing platform on the above date and time.
Please note that Stage 1 was completed as planned but Stage 2 of the below work has been postponed.
Stage 2 was originally scheduled to take place overnight between 22:00 on Sunday 09th October and 06:00 on Monday 10th October but will now take place a week later.
To confirm;
Stage 2 will now take place overnight between 23:30 on Sunday 16th October and 06:00 on Monday 17th October.
The work will have a change window of 22:00 Sunday night to 06:00 on Monday morning and within that window the expected downtime is 2-3 hours beginning at midnight.
During the 2-3 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected and you would need to re-submit once the work is completed.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Oct 07, 2016 - 15:40 BST
This scheduled maintenance affected: Mobile Operator Connections (O2-UK).