Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 07, 2017 - 00:00 GMT
Scheduled
Dear Customer
Please be advised we have received the below notification from Three regarding an emergency billing outage to take place on the above date and time.
An emergency maintenance outage will take place on on 7th November 2017 from 00:01 (UTC) until 04:00 (UTC). Three will always endeavour to carry out these outages at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 01:00 (UTC) until 03:30 (UTC) on 7th November 2017. Texts from Three customers will not be sent.”
Please note this will impact Premium MO and MT services, Direct Billing services and Voice Shortcode services for PAYG customers.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Nov 06, 2017 - 15:58 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).