Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Jan 28, 2021 - 14:31 GMT
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform.

Maintenance Details:

Due to planned system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway for Pre-Pay end users ONLY. Please note, the expected outage is from 27/01 00:05 until 27/01 04:25. In the event a roll back of the change, partners will experience an outage up to 06:30.

Brand Impacted: EE

Maintenance Start Date/Time: 26/01/2021 22:00

Maintenance End Date/Time: 27/01/2021 06:30

Service Impact: Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times for Pre-Pay end users.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 19, 2021 - 16:43 GMT
This scheduled maintenance affected: Direct Billing.