Please be advised Three has postponed the below maintenance.
We will update you as soon as we have a revised date.
Kind regards
Fonix Operations Team
Posted Jan 28, 2020 - 19:36 GMT
Scheduled
Dear Customer
Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time,
*** This is to inform you that the maintenance initially planned on 26th November 2019 10:00 PM (GMT) until 27th November 2019 06:00 AM (GMT) has been rescheduled and will be performed between 10:00 PM (GMT), 28th January until 06:00 AM (GMT), 29th January 2020.***
This is to inform you that essential maintenance is planned for the above date and time.
Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (GMT) 29th January until 01:00 (GMT) 29th January, 2020.
The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jan 22, 2020 - 16:07 GMT
This scheduled maintenance affected: Direct Billing.