Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Oct 19, 2020 - 08:59 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Due to emergency system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway. Please note, the expected outage is from 12/10 22:00 until 13/10 02:30. In the event a roll back of the change, partners will experience an outage up to 06:00.

Brand Impacted: EE

Maintenance Start Date/Time: 12/10/2020 22:00

Maintenance End Date/Time: 13/10/2020 06:00

Service Impact: Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Oct 12, 2020 - 11:22 BST
This scheduled maintenance affected: Direct Billing.