Please be advised Three have confirmed the below planned maintenance has been completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Nov 22, 2019 - 12:15 GMT
Scheduled
Dear Customer
Please be advised we have received the following communication from Three regarding planned maintenance on the below date and time.
An essential maintenance outage will take place on 21/11/2019 22:45 (GMT) until 22/11/2019 17:30 (GMT). Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Any systems that interact with our billing platform will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 01:00 (GMT) on 22nd November 2019 until 06:00 (GMT) on 22nd November 2019. Texts from Three customers will not be sent.”
Please can you make note of the above and inform your merchants of this next billing outage and plan your services accordingly.
Kind regards
Fonix Operations Team
Posted Nov 15, 2019 - 09:49 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).