Planned Maintenance: Virgin Premium SMS
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Aug 03, 2020 - 15:35 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from Virgin regarding planned maintenance on their Premium SMS platform on the below date and time.

This message is to notify you that VM network team will be performing changes on VM MTP switch on the 2nd of August at 02:00 UK time.

Kindly be informed that there is no impact expected, but it is possible in a worst case scenario that the SMPP connectivity to the aggregators is affected. VM will take steps to re-establish aggregator connectivity, but sometimes re-establishment needs to come from the peer side. In that case VM will contact you for support.

The details of the scheduled change is provided below:

Affected service: Premium SMS

Type of possible service outage: SMPP connections to aggregators

Affected area: SMS aggregators

Start time planned work: 02/08/2020 2:00:00 AM

End time planned work: 02/08/2020 05:00:00 AM

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jul 23, 2020 - 16:56 BST
This scheduled maintenance affected: Premium SMS Gateway and Mobile Operator Connections (Virgin Mobile UK).