Please be advised Three have confirmed the below planned maintenance has been completed successfully.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jul 30, 2020 - 19:09 BST
Scheduled
Dear Customer
Please be advised we have received the following communication from Three regarding planned maintenance on the below date and time.
***This is to inform you that the maintenance initially planned on 27th July 2020 22:45 (BST) until 29th July 2020 20:00 (BST) has been rescheduled and will be performed between 22:45 (BST), 28th July 2020 until 20:00 (BST),30th July 2020.***
An essential maintenance will take place on 28/07/2020 22:45 (BST) until 30/07/2020 20:00 (BST). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Any systems that interact with our billing platform will be affected
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 28/07/2020 23:50 (BST) until 29/07/2020 07:30 (BST). Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jul 27, 2020 - 17:51 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).