Three Planned Maintenance
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised Three have successfully completed the below maintenance.

Kind regards

Fonix Operations Team
Posted Mar 23, 2017 - 06:29 GMT
Scheduled
Dear Customer

Please find below a communication received from Three regarding planned maintenance on the above date and time.

This is to inform you that the maintenance initially planned on 20th March 23:30 (UTC) until 21st March 10:30 (UTC) has been rescheduled and will be performed between 23:30 (UTC), 22nd March and 10:30 (UTC), 23rd March, 2017.

This outage will be similar to the previous outages and any systems that interact with our billing system will be affected (please see attached communication which lists affected platforms). If you have any questions, please contact Service Desk. We will answer as many of your questions as we can and will raise anything internally if necessary.

If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:

“Premium rate/competition texts will be temporarily unavailable on Three's network from 01:00 until 07:30 (UTC) on 23rd March 2017. Texts from Three customers will not be sent.”

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Mar 21, 2017 - 15:13 GMT
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).