Please be advised we have received the following notification from Three regarding planned maintenance impacting all billing platforms.
"An essential maintenance will take place on 21/05/2020 22:00 (BST) until 22/05/2020 03:00 (BST). This date may change and if it does we will inform you as soon as we know and give you as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.
Any systems that interact with our billing platform will be affected.
If you have any Broadcasting services which may be affected by this maintenance outage please can you ask your merchants to use the agreed wording below:
“Premium rate/competition texts will be temporarily unavailable on Three's network from 21/05/2020 22:00 (BST) until 22/05/2020 03:00 (BST). Texts from Three customers will not be sent.”
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted May 18, 2020 - 11:14 BST
This scheduled maintenance affected: Mobile Operator Connections (Three-UK).