Planned Maintenance: O2 Premium SMS
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Jun 09, 2021 - 10:18 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.

This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.

The work will take place overnight between – 08/06/2021 22:00 - 09/06/2021 07:00 (times in GMT).

Service outage of up to 2 hours will start at 23:00hrs. If a rollback is required, there will be a further outage of up to 2hrs. The specific time of when this will occur is not known.

During the 2 hours downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected.

Please accept our apologies for any inconvenience this may cause.

Note: this does not impact standard peer to peer or bulk / A2P SMS and affects M/t Premium SMS only.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jun 05, 2021 - 09:16 BST
This scheduled maintenance affected: Premium SMS Gateway.