Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Direct Billing platform on the below date and time.
This e-mail is to notify you of some planned maintenance on our Charge 2 Mobile platform.
The work will take place overnight between 19/05/2021 23:00 - 20/05/2021 06:00 (times in GMT).
A service outage of up to 2 hours will start at 23:30pm ending at 01:30am. If a rollback is required, there will be a further outage of up to 2 hours from 02:30am to 04:30am. The specific time of when a rollback scenario will occur is not known.
During the outage periods it will not be possible to process Debit, Credit and Refund requests through the Charge 2 Mobile platform.
Please accept our apologies for any inconvenience this may cause.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted May 05, 2021 - 18:05 BST
This scheduled maintenance affected: Direct Billing.