Planned Maintenance: O2 Premium SMS
Scheduled Maintenance Report for Fonix Services
Completed
The scheduled maintenance has been completed.
Posted Jun 18, 2021 - 08:53 BST
Scheduled
Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.

This e-mail is to notify you of some planned maintenance on our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.

The work will take place overnight between – 15/06/2021 22:00 - 16/06/2021 06:00 (times in GMT).

A small service outage of 3 – 5 minutes will last between 22:45-23:15 hrs. The outage should be minimal, however this is dependant on how quickly the systems can re-connect.

During the downtime it will not be possible to bill O2 post-pay or pre-pay subscribers using premium rate MT SMS. Premium SMS submissions during the platform downtime will be rejected.

Please accept our apologies for any inconvenience this may cause.

Note: this does not impact standard peer to peer or bulk / A2P SMS and affects M/t Premium SMS only.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jun 10, 2021 - 14:57 BST
This scheduled maintenance affected: Premium SMS Gateway.