Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

The scheduled maintenance has been completed.

Posted Sep 17, 2025 - 06:00 BST

Scheduled

Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform on the below date and time.

Change Window: 16/09/2025 21:00 – 17/09/2025 06:00

Impact:

There will be an outage in the form of a brief connection drop during the maintenance window, specifically around midnight to 1am.

Unfortunately we cannot give an exact time during this maintenance window for the drop(s) but binds should re-connect straight away.

Messages are not expected to be lost.

What can we tell you about this:

The activity will take place throughout the maintenance window.

There could be a brief drop and reconnection during the maintenance window.

This could impact both PSMS MO and PSMS MT submits as well as any Bulk A2P and P2A messages.

Please note:

Every effort will be made to mitigate the effect on our customers experience during the work but a service outage is expected.

Kind regards

Fonix Operations Team

Posted Sep 09, 2025 - 10:17 BST

This scheduled maintenance affected: Mobile Operator Connections (O2-UK).