Please be advised the below planned maintenance has been completed successfully.
The reporting imports have also completed and should be showing correctly across all platforms.
There was no interruption to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Jun 05, 2021 - 09:07 BST
Scheduled
Dear Customer
Please be advised we will be undertaking planned maintenance on the below date and time.
The maintenance is a required upgrade of our database servers impacting our Messaging Gateway, Campaign Manager and fpay platforms.
During the maintenance window all reporting imports will be paused whilst the new instances are configured. Reporting will continue to update over the weekend and may take up to 48 hours to complete.
Please note this will only impact reporting and there is no anticipated interruption to service during the maintenance window.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted May 27, 2021 - 10:13 BST
This scheduled maintenance affected: SMS Gateway, Premium SMS Gateway, Direct Billing, and Campaign Manager Platform.