Planned Maintenance: O2 Premium SMS

Scheduled Maintenance Report for Fonix Services

Completed

The scheduled maintenance has been completed.

Posted Dec 07, 2021 - 08:37 GMT

Update

Dear Customer

Please be advised the planned maintenance due to take place this evening has been postponed and will now take place on the below date and time.

This e-mail is to notify you of some planned maintenance our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.

Maintenance Window: 08/12/2021 21:00 - 09/12/2021 06:00

Impact:

For switchover there will be outage for two hours from 22:00.
In case of rollback a further two hours outage maybe needed. The specific time of when this will occur is not known.

Please note: Every effort will be made to mitigate the effect on our customers experience during the work, but a full service outage is expected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Dec 08, 2021 - 21:00 GMT

Scheduled

Dear Customer

Please be advised we have received the following notification from O2 regarding planned maintenance impacting their Premium SMS platform.

This e-mail is to notify you of some planned maintenance our Premium M/t SMS MPay (Micropayments) platform that we have just been made aware of.

Maintenance Time: 02/12/2021 23:00 - 03/12/2021 06:00

Impact:

Move the services to DR from Production.

For switchover there will be outage for two hours from 23:00.

In case of rollback a further two hours outage maybe needed. The specific time of when this will occur is not known.

Please note: Every effort will be made to mitigate the effect on our customers experience during the work, but a full service outage is expected.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Nov 25, 2021 - 12:00 GMT

This scheduled maintenance affected: Premium SMS Gateway.