Direct Billing Issue: Three UK

Incident Report for Fonix Services

Resolved

Dear Customer

Please be advised Three has confirmed the issue impacting their Direct Billing platform has been resolved.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team

Posted Jun 04, 2025 - 13:43 BST

Investigating

Dear Customer,

Please be advised that Three are currently experiencing issues on their Direct Billing platform. We have raised it into them and they are investigating.

We will update you as soon as we have any further information.

Kind regards,

Fonix Operations Team

Posted Jun 04, 2025 - 11:59 BST

This incident affected: Mobile Operator Connections (Three-UK) and Direct Billing.