Please be advised the below planned maintenance has been completed successfully.
There was no interruption to service during the maintenance window.
Kind regards
Fonix Operations Team
Posted Oct 21, 2021 - 13:41 BST
Scheduled
Dear Customer
Please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.
The release will include the addition of a refund option within the customer care interface, allowing merchants to trigger refunds back to the consumer's mobile phone bill.
Merchants will also be able to trigger refunds directly via the API.
Please note merchants will need to contact clientservices@fonix.com to request that refunding is enabled on a per service basis.
Please do not hesitate to contact us if you have any questions.
Kind regards
Fonix Operations Team
Posted Oct 20, 2021 - 14:37 BST
This scheduled maintenance affected: Direct Billing.