Planned Maintenance: EE Direct Billing
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance was completed successfully.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 19, 2021 - 10:17 GMT
Scheduled
Dear Customer

Please be advised we have received the following communication from EE regarding planned maintenance impacting their Direct Billing platform on the below date and time.

Maintenance Details:

Due to emergency system maintenance, it will not be possible to process Charge to Bill requests via the EE Direct Billing API Gateway. Please note, the expected outage is from 18/01/2021 22:00 until 19/01/2021 04:00. In the event a roll back of the change, partners will experience an outage up to 05:30.

Brand Impacted: EE

Maintenance Start Date/Time: 18/01/2021 22:00

Maintenance End Date/Time: 19/01/2021 06:00

Service Impact: Partners will not be able to process Charge to Bill requests via the EE Direct Billing API Gateway between the above times.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Jan 13, 2021 - 11:12 GMT
This scheduled maintenance affected: Direct Billing.