Planned Maintenance: fpay Database Upgrade
Scheduled Maintenance Report for Fonix Services
Completed
Dear Customer

Please be advised the below planned maintenance was completed successfully.

There was a short period of disruption, as previously communicated, between 10.20pm and 10.40pm.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 24, 2020 - 08:42 BST
Verifying
Verification is currently underway for the maintenance items.
Posted Sep 23, 2020 - 23:32 BST
Scheduled
Dear Customer

Please be advised we will be undertaking planned maintenance on our fpay platform on the below date and time.

The maintenance is a required upgrade to the fpay database. There is an expected 15 minute downtime during the maintenance window whilst the update takes place.

During this period we will be unable to process any direct billing transactions through the fpay platform.

Please do not hesitate to contact us if you have any questions.

Kind regards

Fonix Operations Team
Posted Sep 17, 2020 - 15:19 BST
This scheduled maintenance affected: Direct Billing and Payforit.