Planned Maintenance: Three Direct Billing
Scheduled Maintenance Report for Fonix Services
The scheduled maintenance has been completed.
Posted Oct 13, 2020 - 07:51 BST
Dear Customer

Please be advised we have received the following notification from Three regarding planned maintenance on their Direct Billing platform on the below date and time.

This is to inform you that the essential maintenance planned for the below date and time.

Disruption to 3API application, used for direct carrier billing services is expected between 00:00 (BST) 13th October, 2020 until 02:00 (BST) 13th October, 2020.

The above date and time may change. If it does, we will inform you as soon as we know to provide as much notice as possible. Three will always endeavour to carry out these planned works at a time which will have the least amount of impact on services and for the shortest amount of downtime as possible.

Please do not hesitate to contact us.

Kind regards

Fonix Operations Team
Posted Sep 17, 2020 - 11:50 BST
This scheduled maintenance affected: Direct Billing and Payforit.